top of page

Frequently Asked Questions

Q: Do you take unfixed dogs?

A: We do accept dogs that are not yet spayed or neutered, however if it distracts the other dogs or causes issues we will no longer be able to accommodate. All dogs must be fixed by 1 year old. We do not accept females in heat.

Q: Are there any age restrictions?

A: Dogs must be at least four months old and puppies must be current on their puppy booster shots. We do not cap our age limits, but if a dog's age affects their comfort or safety here, we will let you know and help you find other accommodations. 

Q: What's the fastest way to reach you?

A: Since we are a small operation, we do not monitor the phones throughout the day. The fastest way to reach us is to email or text our number at (603) 931-3603.

Q: Are there any breed restrictions?

A: Nope! We love all puppers! That being said, we do have a weight limit of 20 pounds.

Q: Can I take a tour?

A: Unfortunately, we cannot offer tours because it disrupts the dogs. However, we post on Facebook nearly every day where you can view hundreds of videos and pictures.  Visit our Facebook page.

Q: What days are you closed to the public?

A: Day Camp is not offered on (10) observed federal holidays, although boarding is available throughout those holidays. Specific drop-off and pick-up times are by appointment. Short notice changes can be viewed on our Facebook page. View our Closed Dates here.

Q: I see dogs that are larger than 20 pounds at Zoomies - I thought they weren't allowed?

A: We have a number of bigger dogs that have been grandfathered in from our previous location and have been with us from the start. Those customers have been very supportive of our mission. We know their dog's play styles intimately are are confident they may safely co-exist with our littles.

Q: What happens if my dog gets hurt?
A: If a dog encounters a minor injury, we will address it in-house and let the owners know upon pickup (broken nail, small scratch, etc). If a dog requires vet or emergency care, we will immediately get in touch with the owner to alert them and take them to the vet listed on record, unless it is more time sensitive in which we will take the dog to the Animal Hospital of Nashua.

Q: Are there cameras for me to watch my dog?
A: The interior and exterior of the property are monitored by surveillance cameras, however these are for staff use only. We post many real-time updates on our Facebook page for customers to watch how their pups are doing throughout their stay.

Q: I forgot to bring food when I dropped my dog off for a sleepover stay - what will he eat?
A: Our "house food" is what we feed our own dog - Nature's Domain Turkey & Sweet Potato dry food. But please remember to bring your own food! We want to keep your pups on their regular routine to help their stay be as comfortable as possible.

Q:  What are your sanitizing procedures?
A: The back yard is sanitized daily with Wysiwash, a chlorine-based product that kills bacteria and viruses. The indoor play area is cleaned daily with Kennesol and other various disinfectants. We also have air purifiers in the lobby and play area to help with dust, hair, and airborne contaminants. 

Q:  What are your hours?
A: Daycare runs from 8am to 6pm during the week, however we are closed during the 12p-2p nap time and doors are locked. All boarding transitions occur during open daycare hours (same for the weekend, except that drop offs and pickups are by appointment only).

bottom of page